FAQ - My Doggie Box

🧸 PRODUCT DESCRIPTION

Each box contains a varied selection of plush toys, ropes, balls, buffalo horns and calf hooves. We also include festive accessories, carefully chosen to please your dog!

Yes, our crates are designed to fit different dog morphologies. You can choose from several sizes to suit your pooch's needs. However, all accessories are suitable for all types of dog.

No need - our crates are ready to go! No need to waste time choosing a toy or wondering what would be best for your dog. With My Doggie Box, you can keep him happy with just one click.

No, you don't have to subscribe to enjoy our boxes. You're free to choose whatever you like.

Our treats are made from natural, high-quality ingredients selected for their taste and benefits. They are mostly free from added sugars, gluten and artificial colorings, to respect your dog's health and digestion. Depending on the range, they can be made with vegetables, fruit, meat or collagen, always designed to combine gourmet pleasure and well-being.

Our treats are suitable for most dogs, depending on their age and sensitivity. Every dog is unique: if yours is introduced to a new treat, always start with a small amount and see how he reacts. Treats are not recommended for puppies under 6 months of age, whose diet must be adapted to their growth. As with everything, the important thing is moderation and listening to your companion.

Most of our treats are made from simple, natural ingredients, with no added sugar or gluten, and some may contain animal proteins (such as beef or veal), while others are vegetable or fruity.
They are chosen for their quality and taste, to combine pleasure and well-being on a daily basis.

🌍 WHERE OUR PRODUCTS COME FROM

We pay particular attention to the choice of our partners.
Our toys are designed in collaboration with a Belgian supplier, who works with international workshops that comply with European quality and safety standards.
Our boxes are produced in Europe by a Polish manufacturer using recycled materials.

The average delivery time is 4 to 5 working days after validation of the order.
This time may vary depending on the period or the availability of certain products, particularly during the holidays.
We always do our utmost to ensure that your box arrives as quickly as possible, especially for special occasions.

The majority of our treats are made in Europe from ingredients carefully selected for their quality and traceability.
We give preference to trusted partners and recipes that comply with European standards.
Our aim: to offer your dog tasty, safe and simple treats, designed with his well-being in mind.

🛡️ PRODUCT SAFETY

Our toys come from a Belgian supplier who designs his products in compliance with European quality and safety standards. Even if some of our products are manufactured abroad, they meet current CE standards. As with any toy, it's always advisable to stay close by when your dog is playing, to avoid any risk of accident. And if a plush toy gets damaged quickly, it's a good sign that your dog has had fun!

Calf hooves and buffalo horns are natural products that are generally well tolerated by dogs. They are often a better alternative to fattier products, such as certain pork by-products. However, every dog is unique: always introduce these products gradually and observe how your companion digests them. The important thing is to find what suits him best.

Yes, always! Introduce treats gradually, especially if your dog has never had one before. Their main purpose is to reward and reinforce learning, without replacing a balanced diet. Choose treats suited to your dog's size and age (from 6 months), and stay close by when he eats them. Every dog has his own rhythm and preferences - observe him, and adjust accordingly.

⭐ PRODUCT SATISFACTION

Every dog has his own preferences, and that's perfectly normal! Give him a little time to get used to it, or turn it into a shared game - often, it's by playing with you that he'll become more interested. All our toys have been carefully selected and validated by our dog testers, but the important thing is that your companion enjoys himself at his own pace.

Every dog is unique, and his tolerance may vary according to the product. Always introduce a treat or chew gradually, in small quantities, especially if he's never had one before. These treats do not replace a balanced diet: they are there for pleasure and reward. Avoid excesses or long chewing sessions all at once - a little is better, but often.

Do you have a question, a doubt or simply want to talk to us?
Write to us at hello@mydoggiebox.com - and we'll get back to you as soon as possible.

Another question?

Write to us using our contact form and we'll get back to you as soon as possible. We'd love to hear from you!

Their happiness begins here

Box Chien - Fun & Complicity